Privacy Policy
Last updated: July 19, 2026
Underwood Window Cleaning (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using this website you agree to this policy.
Information We Collect
When you request a free estimate or contact us, we collect the information you provide, which may include:
- Your name, phone number, and email address
- Your street address or neighborhood and service area
- The services and maintenance plans you’re interested in
- How you heard about us and any notes you choose to share
We also automatically collect limited technical and usage data (such as pages visited and general location) through analytics cookies, and an attribution source (for example, whether you found us via a flyer, Google, or a referral).
How We Use Your Information
- To respond to your estimate request and contact you about our services
- To schedule and provide the services you request
- To improve our website and understand how visitors find us
- To comply with legal obligations
We do not sell, rent, or trade your personal information.
Analytics & Cookies
We use Google Analytics 4 to understand how visitors use our site. Google Analytics uses cookies and similar technologies to collect anonymized usage data. You can opt out using the Google Analytics Opt-out Browser Add-on, or by managing cookies in your browser settings.
Spam Protection
Our estimate form uses Cloudflare Turnstile to help prevent spam and abuse. Turnstile may collect limited technical information to verify that submissions come from real people. Its use is governed by Cloudflare’s privacy policy.
How We Protect Your Information
Lead information submitted through our form is transmitted over an encrypted connection and stored securely. Access is limited to our team for the purpose of serving you.
Third-Party Services
We rely on trusted service providers to operate our website and communicate with you, including our hosting provider, email delivery service, database provider, and Google Analytics. These providers process data only as needed to provide their services.
Your Choices
You may request that we access, correct, or delete the personal information you’ve shared with us. To make a request, or if you have any questions about this policy, contact us at (865) 694-4440.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.